Nicky Snazell's Pain Relief & Physiotherapists Stafford

CORONAVIRUS UPDATE

Many of you will have been suffering a lot of physical pain since the enforced lockdown nearly 3 months ago on 23rd March, with no option other than pain killers, which many of you are very reluctant to take. We all know that long term use of drugs is bad for our health, but understandably, we have all had little choice. The additional stress of the lockdown won’t have helped either. But there is now light at the end of the tunnel The government announced a change in furlough rules on 3rd June, which made it feasible for us to plan starting to bring in staff at the beginning of July – previously it was not until August. Once we had something solid to work with, we immediately announced that we would start the reopening process on 1st July, with a gradual increase in therapist capacity as demand grew. Now some of you, we have heard, have been confused by this and interpreted our message as having to wait until 1st July until you could contact us to make an appointment. This is not the case. Our staff are still furloughed, but Nicky & I are in the clinic most days and we are taking lots of calls. To be honest, many of the calls have been from clients who have been extremely thankful that we are still open and they have been very supportive. For this we thank you as the last few weeks has been stressful. The demand for pain relief has been huge and so far Nicky & I have spent over 6 days each just calling clients who want appointments. If you need our help with pain then please call 01889 881488 or email us

Email Us

Please do not use social media to contact us for an appointment. A New Way Of Working – Safety First We all need to understand that things are unlikely to return to how it was before COVID19 for quite a long time and we need your help and understanding to make this work. The most important issue is your health and that of our staff and we take this very seriously. Thus for the foreseeable future our clinic will operate quite differently than you are used to. For now, we can no longer provide tea, coffee and biscuits. If you arrive early, you must wait in your car until a minute or two before your allotted start time. If another person has brought you, he or she must stay in the car while you are being treated. If you require special assistance by another during your treatment, please let us know beforehand so that we are prepared accordingly. On entering the building, please wear a face mask. We will provide a mask if you don’t have one. Also use the hand sanitiser at the entrance. You will be taken to the treatment room by your therapist. Your therapist will be wearing full PPE, as dictated by the authorities at the time of your treatment. This is a bit of a moving target but we will always err on the side of safety first. At the end of your appointment, we ask that you leave the clinic immediately. Do not go to reception to pay or book further appointments as the reception area is too small to provide adequate social distancing. Please use the hand sanitiser at the door before leaving. Payment for appointments will be taken at time of booking by credit or debit card. All cards are acceptable except American Express. If an appointment is cancelled, this will be fully refunded, unless less than 24 hours notice is given, in which case the payment will be forfeited. If you are in pain, don’t delay, we can help. CALL NOW 01889 881488 OR EMAIL info@painreliefclinic.co.uk We look forward to seeing you again soon. Take care. Nicky & Alan