Nicky Snazell's Pain Relief & Physiotherapists Stafford

CORONAVIRUS UPDATE

CORONAVIRUS UPDATE

We reopened on 1st July and are staying open The government considers us an essential service and thus we are to remain open during this second lockdown. Most clients are extremely thankful that we are still open. If you need our help with pain then please call 01889 881488 or Email Us

Please do not use social media to contact us for an appointment. We do not monitor these and will not therefore respond What We Are Doing These are the steps we have taken so far: ·      All patients and assistants entering clinic must pass our COVID check list first ·      Where new patient forms are needed, clipboard and pen are pre sanitised. ·      Waiting room closed. 3 chairs are available for short term use and are placed over 2 metres apart. ·      Appointment times staggered between therapists to minimise patient interaction. ·      Additional breaks have been inserted every hour to maintain running on time ·      All staff wear face masks, therapists wear full PPE ·      Plastic screens have been put up at reception ·      Payment is only by card and by touch in the majority of cases. Where card insertion is needed the terminal is sanitised after every use ·      Therapy rooms are sanitised between each appointment ·      Surface spray which lasts up to 5 hours is sprayed on all common touch points every 3 hours We continue to monitor developments that will increase our safe working. A New Way Of Working – Safety First We all need to understand that things are unlikely to return to how it was before COVID19 for quite a long time and we need your help and understanding to make this work. The most important issue is your health and that of our staff and we take this very seriously. Thus for the foreseeable future our clinic will operate quite differently than you are used to. If you arrive early, you must wait in your car until a minute or two before your allotted start time. Before we can book you for your first appointment, we will need to take you through a COVID check list. If there are any subsequent changes in your condition, you must inform us immediately. If another person has brought you, he or she must stay in the car while you are being treated. If you require special assistance by another during your treatment, please let us know beforehand so that we are prepared accordingly. Please be advised that this person will also have to complete and pass our COVID check list. If you only require assistance from another person to get into the clinic, that helper must register with our track and trace and then leave the clinic immediately. On entering the building, please wear a face mask. You must wear a face mask at all times while in the clinic. Also use the hand sanitiser at the entrance. You will be taken to the treatment room by your therapist. Your therapist will be wearing full PPE, as dictated by the authorities at the time of your treatment. This is a bit of a moving target but we will always err on the side of safety first. Your therapist will book your next appointment, if needed. At the end of your appointment, please go to reception to pay for your next appointment.  Please use the hand sanitiser at the door before leaving. Payment for appointments will be taken at time of booking by credit or debit card. All cards are acceptable except American Express. If an appointment is cancelled, this will be fully refunded, unless less than 24 hours notice is given, in which case the payment will be forfeited. If you are in pain, don’t delay, we can help. CALL NOW 01889 881488 OR EMAIL US We look forward to seeing you again soon. Take care. Nicky & Alan